Privacy Policy

Last updated: 8 November 2026

This website is operated by Andrew Kapernick trading as AK Analytics & Development, based in Far North Queensland, Australia. This policy explains how information is handled when you visit this website or contact us.

Information you provide

When you enquire, we collect the name, email address, message and any files you choose to send, together with your mailing-list choice and submission details. Email and telephone conversations may also contain information you provide about your business or project. Providing an email address and message allows us to respond; name, attachments and mailing-list signup are optional.

Please only send information you are entitled to share. Avoid uploading passwords, payment-card details, identity documents, or sensitive information about yourself or others. Contact us first if a project requires sensitive material so an appropriate way to share it can be agreed.

How we use enquiries

We use enquiry information to respond, understand your requirements, prepare proposals, manage agreed work and keep business records. Submissions are stored in the website’s WordPress system and sent to our business inbox. Uploaded files are associated with the submission, with website access restricted to administrators.

Selecting the mailing-list checkbox records your request to receive updates. It is optional and does not affect your ability to enquire. Automated mailing-list signup is not currently connected. If we later send updates based on your request, you can ask to stop at any time or use the unsubscribe option provided. We do not automatically subscribe everyone who contacts us.

Website operation and security

Our hosting and website services process technical information needed to deliver and protect the site, such as IP address, browser information, requests and timestamps. Necessary browser storage may support security, sessions and remembering your analytics preference.

Optional Google Analytics

If you allow analytics, we use Google Analytics 4 to understand visits and interactions with the site. This can include the pages viewed, device and browser information, approximate location and usage events. Analytics may use cookies and Google may process this information on its infrastructure.

Our analytics code loads only after you choose “Allow analytics”. You can decline and still use the website and enquiry form. Use “Analytics preferences” to change your choice. Withdrawing permission stops future analytics collection from this site; it does not automatically erase information already sent to Google.

Our setup does not intentionally send enquiry names, email addresses, message contents or uploaded files to Google Analytics. Advertising personalisation and Google signals are disabled in the website configuration. Facebook advertising tracking, Hotjar and Microsoft Clarity are not enabled as part of this setup. More information is available in Google’s Privacy Policy.

Service providers and overseas processing

We use Hostinger for website hosting, WordPress and Oxygen for the website and forms, and Microsoft services for our business email. Google provides optional analytics. These suppliers may process information in Australia and other countries through their infrastructure and support arrangements. Contact us if you need details about the current arrangements before providing information.

We may also disclose information where required by law or where reasonably necessary to protect our systems and address misuse. We do not sell enquiry information.

Storage and retention

Enquiries, uploaded files and related email correspondence remain in our website, mailbox or business records until removed. There is currently no automatic expiry for website submissions. We review information when handling deletion requests or maintaining records, taking account of ongoing work and any legal or accounting requirements. Deleted information may remain in backups until those backups are replaced.

Access to website submissions is restricted to authorised administrators. We take reasonable precautions, but no internet transmission or storage system can be guaranteed completely secure.

Access, correction, deletion and concerns

To ask what information we hold, request a correction or deletion, withdraw mailing permission, or raise a privacy concern, email andrewkapernick@akanalyticsanddev.com.au or call +61 475 557 583. We may need to verify your identity before providing or changing personal information.

We will review your request and explain any information that needs to be retained. If a concern remains unresolved, you can seek guidance from the Office of the Australian Information Commissioner, including whether it can consider your complaint.

External links and changes

Links to Facebook, LinkedIn and other websites take you to services with their own privacy practices. This policy may be updated as the website or our processes change. The latest version and its update date will be published here.